Privacy Policy

Last updated: March 12, 2026

1. Introduction

Norengrove Ltd. ("Norengrove," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website norengrove.com (the "Site") and use our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing information you provide when creating an account, registering for a challenge, or contacting us.
  • Identity Verification Data: Government-issued identification and proof of address documents required for compliance purposes.
  • Usage Data: Information about how you interact with our Site, including IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
  • Cookies & Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 7).
  • Trading Data: Simulated trading activity, account performance metrics, and challenge results.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services;
  • To process your challenge registration and manage your account;
  • To verify your identity and comply with applicable regulations;
  • To process payouts and related financial transactions;
  • To communicate with you, respond to inquiries, and provide customer support;
  • To send you service updates, promotional offers, and newsletters (you may opt out at any time);
  • To analyze usage trends and improve our Site and services;
  • To detect, prevent, and address fraud, security issues, and technical problems;
  • To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data include:

  • Contractual Necessity: Processing required to perform our agreement with you.
  • Legitimate Interests: Processing for our legitimate business purposes, such as improving services and preventing fraud.
  • Consent: Where you have given explicit consent for specific processing activities.
  • Legal Obligation: Processing necessary to comply with applicable laws.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, identity verification, email delivery, analytics, and hosting.
  • Legal Authorities: When required by law, regulation, or legal process, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All third-party service providers are contractually obligated to protect your information and use it only for the services they provide to us.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings;
  • Analyze site traffic and usage patterns;
  • Deliver relevant content and measure campaign effectiveness.

Types of cookies we use:

  • Essential Cookies: Necessary for the Site to function properly. Cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with the Site.
  • Marketing Cookies: Used to deliver targeted advertising and measure ad performance.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption (TLS/SSL), access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain circumstances.
  • Restriction: Request that we limit the processing of your data.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for marketing purposes.
  • Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at privacy@norengrove.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms, to protect your data in accordance with applicable law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will promptly delete it.

12. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@norengrove.com
  • Website: norengrove.com